Producer Pack LTD, one of the UK’s leading independent retailers of downloadable sample packs, loops and patches for electronic music producers, launched a brand new customer-focused website this week.
The site, http://www.producerpack.com is designed in direct response to Producer Packs research into what the customer really wants.
Producer Pack’s Director Jeremy Sylvester says: “At Producer Pack we have always taken customer care very seriously, talking and listening to our customers and taking their views on board. Over the last year we have conducted a series of informal research programmes and the results have influenced the new website design and content.”
Producer Pack is well known for its copyright free sample packs and loops supplied by various brands such as FatLoud, Diginoiz, Smash up the Studio, MVP Loops, YNK Audio, P5 Audio, WM Entertainment, Big Citi Loops, Dubwise, Dr Hobo, Audiotent, Filthy Patches and many others. The new website “Sets the trend”, being good looking, user-friendly and secured by Sage Pay’s payment gateway. It gives customers detailed information, quick navigation of all its quality products downlodable by genre, format, label or type, including a brand new media player that allows customers to listen to products extremely quickly from one item to the next.
“Our customers want to be able to find products, preview the products and get the information they need fast” says Jeremy . “We are a successful, growing and strongly reliable company . We are continually innovating and improving our products and services. The new website is the natural next step.”
The company has experienced great growth since its foundation in 2008. It now has more than 80 suppliers worldwide. The company employs five specialist staff working 7 day ‘s a week from their office in Birmingham, West Midlands UK. Jeremy Sylvester added: “We are now in a competitive market. Customers rightly expect a good deal and a professional service. At Producer Pack we know that our products are not only the very best available but also that we listen to our customers. As a result, we will continue to refine our products and services to meet their needs now and in the future.”
More information: Producer Pack